Privacy Policy
Last Updated: June 17, 2026
SENTRIQ Tech respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quote, submitting a form, communicating with our team, applying for a wholesale account, or purchasing our products and services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
1. Information We Collect
Personal and Contact Information
We may collect information that you voluntarily provide, including:
- Full name
- Business or company name
- Email address
- Phone number
- Billing and shipping address
- Project location
- Website address
- Account login information
- Preferred contact method
- Communication and marketing preferences
Project and Order Information
When you request a quote or place an order, we may collect:
- Sign type
- Sign dimensions
- Materials and lighting preferences
- Colors and design requirements
- Installation details
- Project deadlines
- Uploaded logos, artwork, photographs, drawings, and documents
- Digital proof approvals
- Order history
- Shipping information
- Customer-support communications
Wholesale Application Information
If you apply for a wholesale account, we may collect:
- Contact and company information
- Business type
- Estimated order volume
- Website information
- Business licence or supporting documents
- Information about your signage or installation business
- Payment Information
- Payments may be processed by third-party payment providers.
SENTRIQ Tech may receive transaction details such as payment status, billing name, order amount, and limited payment information. We generally do not directly store complete credit-card details.
Website and Device Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Date and time of access
- Approximate geographic location
- Clicks and website interactions
- Cookie and analytics information
Communication Information
We may collect and retain communications exchanged through:
- Telephone calls
- SMS or text messages
- Website forms
- Live chat
- Customer-support requests
- Quote consultations
Calls may be monitored or recorded where legally permitted and where appropriate notice or consent has been provided.
2. How We Use Your Information
We may use your information for the following purposes:
Providing Products and Services
- Responding to quote requests
- Preparing estimates and proposals
- Creating designs and digital proofs
- Manufacturing custom signage
- Processing and managing orders
- Coordinating shipping and delivery
- Providing warranty and customer support
- Managing wholesale accounts
- Communicating about project requirements
Business Communications
We may contact you regarding:
- Quote follow-ups
- Appointment reminders
- Design-proof approvals
- Project questions
- Order confirmations
- Production updates
- Payment reminders
- Shipping notifications
- Customer-service requests
- Warranty claims
Website and Service Improvement
We may use collected information to:
- Improve our website and services
- Understand how visitors use our website
- Test website functionality
- Monitor website performance
- Develop new products and services
- Personalize the customer experience
- Prevent technical issues
Marketing and Promotions
Where permitted by law and based on your communication preferences, we may send:
- Promotional emails
- Promotional text messages
- Special offers
- Product announcements
- Wholesale opportunities
- Educational content
- Follow-up communications
You may unsubscribe from marketing emails by using the unsubscribe link included in the message.
You may opt out of promotional SMS messages by replying STOP.
Legal, Security and Compliance
We may use information to:
- Protect our website, customers, and business
- Prevent fraud, misuse, or unauthorized activity
- Enforce our Terms and Conditions
- Comply with legal requirements
- Respond to lawful government requests
- Establish, exercise, or defend legal claims
3. SMS and Telephone Communications
When you provide your phone number and select the applicable consent checkbox, you authorize SENTRIQ Tech to contact you by telephone or SMS regarding your inquiry, quote, appointment, project, order, or requested services.
Where you separately consent to marketing communications, we may also send promotional text messages.
SMS communications may include:
- Quote and consultation follow-ups
- Appointment reminders
- Project-information requests
- Digital-proof notifications
- Order and production updates
- Shipping notifications
- Customer-support messages
- Promotional offers, where authorized
Messages may be sent using automated technology or an automated telephone dialing system.
Message frequency varies. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing any product or service.
You may opt out at any time by replying STOP. After opting out, you may receive one final confirmation message.
For assistance, reply HELP, call +1 913-243-9695, or email [email protected].
Wireless carriers are not responsible for delayed or undelivered messages.
SENTRIQ Tech does not sell, rent, or share mobile phone numbers, SMS consent records, or text-message opt-in information with third parties for their independent marketing or promotional purposes.
SMS opt-in information may only be shared with service providers that help SENTRIQ Tech deliver communications, and only as necessary to provide those services.
4. How We Share Your Information
We do not sell your personal information.
We may share information in the following limited circumstances:
Service Providers
We may share information with trusted providers that assist with:
- Website hosting
- Customer relationship management
- Email and SMS delivery
- Telephone services
- Payment processing
- Analytics
- Cloud storage
- Shipping and logistics
- Design and manufacturing
- Customer support
- Fraud prevention
- Information technology
These providers are only permitted to use information as necessary to perform services for SENTRIQ Tech.
Shipping and Fulfilment Partners
We may share your name, shipping address, phone number, email address, and order details with carriers or fulfilment providers to
deliver your order.
Business Transfers
Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
Legal Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with a law, regulation, court order, or legal process
- Respond to a lawful government request
- Protect the rights, safety, or property of SENTRIQ Tech or others
- Investigate fraud or security incidents
- Enforce our agreements
With Your Direction or Consent
We may share information with another party when you specifically request or authorize us to do so.
5. Cookies and Tracking Technologies
SENTRIQ Tech may use cookies, pixels, analytics tools, and similar technologies to:
- Remember website preferences
- Maintain website functionality
- Understand visitor behaviour
- Measure website traffic
- Improve website performance
- Track form and advertising conversions
- Personalize content
- Support marketing activities
- Cookies are small files placed on your device by a website.
You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.
Third-party services such as analytics, advertising, payment, or embedded-content providers may also use cookies according to their own privacy policies.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no method of internet transmission, electronic communication, or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
You are responsible for protecting your account credentials and notifying us if you believe your account or information has been compromised.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our products and services
- Complete projects and orders
- Maintain business and transaction records
- Fulfil warranty obligations
- Resolve disputes
- Enforce agreements
- Meet tax, accounting, and legal requirements
- Maintain consent and opt-out records
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of your information
- Object to certain processing activities
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
You may opt out of marketing emails using the unsubscribe link included in the email.
You may opt out of promotional SMS messages by replying STOP.
To submit a privacy request, contact us at [email protected].
We may need to verify your identity before processing a request. Certain information may be retained when required for legal, security, accounting, warranty, or contractual purposes.
9. Third-Party Links
Our website may contain links to third-party websites, services, platforms, or social-media pages.
SENTRIQ Tech does not control and is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of every third-party website you visit.
10. Children’s Privacy
SENTRIQ Tech’s website and services are intended for business customers and individuals who are at least 18 years old.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that we collected personal information from a child without appropriate authorization, we will take reasonable steps to delete it.
11. State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable state privacy laws.
Depending on the law and whether it applies to SENTRIQ Tech, these rights may include the ability to request:
- Access to personal information
- Correction of personal information
- Deletion of personal information
- A portable copy of personal information
- Information about how personal information is used or disclosed
- Opt-out from certain targeted advertising or data-sharing activities
SENTRIQ Tech will not discriminate against you for exercising an applicable privacy right.
Requests may be submitted to [email protected].
12. Changes to This Privacy Policy
SENTRIQ Tech may update this Privacy Policy periodically to reflect changes in:
- Business practices
- Products or services
- Website technology
- Communication methods
- Legal or regulatory requirements
Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the website or services after an updated policy is posted indicates your acknowledgement of the revised Privacy Policy.
13. Contact Information
For questions, concerns, or privacy requests, please contact:
SENTRIQ Tech
New York, USA
Phone: +1 913-243-9695
Email: [email protected]
Website: signzart.com